How Can I Place an Order?
- Visit our homepage and select a category that interests you.
- Click on any item to view its details.
- Choose your preferred color and size, then click “Add to Cart.”
- Access your Cart by clicking on the Cart icon.
- Review your order, then click "CHECKOUT."
- Fill in the required information.
- If you have a discount code, apply it before proceeding.
- Select your preferred shipping method.
- Proceed with payment.
- Congratulations! Your order has been successfully placed.
Refunds & Cancellations
We offer a 15-day return policy. You have 15 days from the date of receiving your item to request a return. To be eligible, ensure the item is in its original condition—unworn or unused, with tags intact and in its original packaging. A receipt or proof of purchase is required.
How Can I Change the Currency?
Use our currency converter located at the bottom corner of every page to view prices in your preferred currency. Please note that all transactions are processed in USD.
How Do I Choose the Right Size for Clothing/Footwear?
Our items are available in U.S. sizes. We recommend checking our sizing chart to ensure you select the correct size. Some items may vary in measurements depending on the manufacturer. For extra accuracy, you can leave a note with your height and weight at checkout, and we’ll help you choose the perfect size.
Note: The tag size on the item may sometimes differ from the size you chose to account for tolerances, but rest assured, we will match the correct measurements (e.g.: chest/waist).
About Shipment
- We offer worldwide delivery.
- Orders are typically processed within 1-4 business days.
- Shipping costs are calculated at checkout based on the destination:
- Orders are generally delivered within 7-15 business days.
How Do I Track My Order?
You can track your order [here]. Please note that tracking may take some time to update once the item has been dispatched from our warehouse.
How to Contact Us
Feel free to contact our expert customer support team via the below email:
Satisfaction Guaranteed
We pride ourselves on offering high-quality products and customer service. If you have any questions or concerns, feel free to reach out. Your satisfaction is our top priority.
We offer worldwide delivery.
Orders are typically processed within 1-3 business days.
Shipping costs are calculated during checkout based on your location:
United States: Domestic orders are generally delivered within 7-10 business days.
International Orders: International shipments are dispatched from our overseas warehouses, with delivery timelines varying by destination. Once shipped, orders typically arrive within 9-15 business days, and the local postal service will handle final delivery.
We offer a 15 day return or exchange policy if you are not happy with your order for any reason. For more information please see our Return Policy here.
"I bought a jacket and everything was exactly as described. The attention to detail in the clothing is fantastic, and the customer service team was super friendly and quick to resolve a minor issue I had."
- Mark D.
“I’ve been shopping at Parker & Stone for a few months now. Always impressed with the quality and variety of products! Their customer service is actually fantastic: quick responses and always so helpful.”
- Sarah M.
"Exceeded my expectations. The shipping was super fast, and the items looked even better in person. I bought a few shirts and the product descriptions were spot-on. I'll be back for more!"
- Jason R.
THE PARKER & STONE GUARANTEE
At Parker & Stone, we stand behind the quality and craftsmanship of every item we offer. We’re committed to ensuring that each product meets your standards for style, durability, and value.
We offer a 15-day hassle-free return option. If you're not fully satisfied with your purchase, you can return it within 15 days for a full refund or exchange.